Learn clearly — in Bangla — how important your personal data is to us and exactly how we keep it secure.
Why You Should Read This
Thakabet never sells your name, mobile number, payment details, or betting history to any third party. Your information is used solely to provide our services.
Every transaction and data exchange is secured with 256-bit TLS encryption. PCI-DSS standards are followed to ensure bank-grade security.
You can view, correct, or request deletion of your data at any time. Data portability is also available.
Thakabet only collects information that is strictly necessary to provide our services. We do not ask for unnecessary data — privacy is built into our design.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time. One click is all it takes to stop marketing messages — essential service communications will continue as normal.
This policy is written in plain language, free of complex legal jargon. Thakabet wants every user to give informed consent — no loopholes, no fine print.
Welcome to Thakabet. This Privacy Policy explains how the Thakabet platform — including the website, mobile app, and related services — collects your personal information, the purposes for which it is used, and how it is kept secure.
By using any Thakabet service, you consent to the processing of your data as described in this privacy policy. This policy applies to:
Important: Thakabet may update this policy at any time. If changes are made, you will be notified via your registered mobile number or email, and the updated date will be reflected on this page. Continued use of the platform will be taken as acceptance of the revised policy.
Thakabet only collects information that is necessary to provide its services. No excessive or irrelevant data is requested. The types of data collected are detailed below:
| Data Type | Example | Required? |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Yes (for KYC) |
| Contact Information | Mobile number, email address | Yes |
| Payment information | BKash / Nagad / Rocket number, bank account | Yes |
| Activity Data | Betting history, login times, and gameplay records | Automatic |
| Device Information | IP address, device type, and browser | Automatic |
| Communication records | Live chat logs, email correspondence | Where applicable |
For card payments, your card number is never stored on Thakabet's servers — the payment gateway communicates directly with the card network.
Thakabet collects information in several ways. Here is a transparent overview of each method:
Directly from you:
Automatically while using the platform:
Via Third Parties:
Thakabet never automatically collects your data from social media. Since there is no social login option, no information is pulled from Facebook or Google.
Thakabet uses your data only for specific purposes. Each purpose is clearly outlined below:
Service delivery and account management:
Security & Legal Compliance:
Service improvement:
Communications (with your consent):
Thakabet does not profile you based on your betting history or personal data, nor does it make automated decisions against you.
Thakabet never sells your personal data. Information is only shared with third parties in specific circumstances and to a limited extent:
Payment processing partners:
Necessary data is shared with bKash, Nagad, Rocket, and card payment gateways to confirm transactions. Each of these partners operates under its own privacy policy and is obligated to use the information received solely for payment processing.
Identity verification services:
Document details submitted for KYC verification are shared with accredited verification services solely for the purpose of confirming your identity.
Legal Obligations:
Under applicable Bangladeshi law, Thakabet is required to provide data in response to a valid court order or lawful request from a government authority. In such cases, no information beyond what the law requires will be disclosed.
What We Never Do:
Thakabet follows industry-leading security standards to keep your data safe. All collected data is stored in Bangladesh and at trusted data centers.
Technical Security Measures:
Data Retention Period:
In the event of a data breach, Thakabet is obligated to notify affected users within the timeframe required by law.
You can play a part in your own security too — use a strong password, enable two-factor authentication, and avoid logging in on public Wi-Fi.
Thakabet respects your rights over your personal data. Your rights are detailed below:
You can request to see any personal information Thakabet holds about you at any time. Your data will be provided within 30 days of your request.
If any of your personal information is incorrect, you can request a correction. This can be done directly through your Account Settings or by contacting our support team.
You can request the deletion of data that is no longer required by law. After your account is closed, data is automatically deleted once the applicable retention period has passed.
You can request a copy of your account information and history in a common, portable format. Email us at support@thakabet.best.
You can object to your data being used for marketing at any time. Every promotional message includes an opt-out link.
In certain circumstances, you can request that the processing of your data be restricted. Contact support for more details.
To exercise any of these rights, email support@thakabet.best or reach out via live chat. Once your identity is verified, we typically respond within 7 business days.
Thakabet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help us improve the quality of our services.
Cookie type:
Cookies can be managed through your browser settings. However, disabling essential cookies will prevent you from logging in.
Thakabet uses third-party analytics tools to monitor platform performance; however, this data is not personally identifiable.
For any questions regarding our Privacy Policy, email us at support@thakabet.best or reach out via Live Chat. Our team is always ready to assist you in Bangla.
Detailed discussion
Whenever you open an account on any online platform, one question naturally comes to mind — where does my data go? In Bangladesh, this concern runs even deeper, as many users have experienced unsolicited marketing calls after sharing their mobile number, or have witnessed data leak incidents. Thakabet understands this concern.
When drafting Thakabet's privacy policy, one question guided every decision — if a member of my own family were using this platform, what would I expect for their data? That thinking is the foundation of this policy. It was written not just to satisfy legal obligations, but to provide genuine protection.
Many sites claim they don't sell data — but how does Thakabet back that up? First, Thakabet's business model is not advertising-based; revenue comes from gaming services, not data sales. That means there's no financial incentive to sell your information in the first place. Second, partner agreements explicitly state that any data shared may only be used for its specified purpose.
For payment security, Thakabet uses a PCI-DSS Level 1 compliant gateway. This means your bKash or Nagad number is stored on Thakabet's servers, but card numbers are never stored. When you pay via bKash, Thakabet only receives transaction confirmation — your bKash PIN and full account details are never shared with us.
Many users are understandably hesitant about submitting a photo of their National ID for KYC verification. Thakabet stores these documents in encrypted storage, and only authorized members of the trained KYC team can access them. After verification is complete, document copies are not shared with payment processors. Banks and other financial institutions in Bangladesh follow the same KYC process — Thakabet is no different.
Responsible gaming and privacy go hand in hand. Thakabet analyzes your betting history solely to identify potentially problematic gaming patterns — this is for your protection. If someone is found to be placing bets at an unusual frequency or volume, the support team will proactively reach out and offer assistance. This analysis is never used for marketing purposes.
To learn more about your data and your rights Terms & Conditions and Responsible Gaming View the page. For any questions, email us at support@thakabet.best.
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